Privacy Policy

We collect information you voluntarily provide when contacting us or submitting service requests, including:

**Personal Identification Information:** Full name, company name, job title, and business role.

**Contact Information:** Email address, phone number, and mailing or facility address.

**Service Request Data:** Description of repair needs, equipment types, facility information, urgency level, and any supporting details submitted through our contact forms.

**Technical Data:** When you visit our website, we may automatically collect browser type, IP address, pages visited, time spent on pages, referring URLs, and device type through analytics tools.

**Communication Records:** Records of emails, phone calls, and form submissions for service coordination and business purposes.

We use collected information for the following purposes:

• Service Delivery:** To respond to service requests, schedule repair visits, provide quotes, and coordinate maintenance services.
• Business Communications:** To follow up on inquiries, confirm appointments, send service updates, and communicate about ongoing work.
• Operational Improvement:** To analyze how our services are used and improve our response processes and service offerings.
• Legal Compliance:** To maintain records required for business operations, tax purposes, and regulatory compliance in the State of Georgia.
• Safety and Security:** To protect our business, employees, clients, and facilities from fraud or unauthorized access.
• Marketing Communications:** With your consent, to send information about our services, maintenance programs, or relevant updates. You may opt out at any time.

Information submitted through our website contact and service request forms is transmitted directly to our business email at info@warehouserepairllc.com. This data is used solely for responding to your inquiry and coordinating service delivery. We do not sell, rent, or share form submission data with third parties for marketing purposes.

Form submissions may be stored in our internal customer relationship management systems for ongoing service coordination. We retain this data for as long as necessary to fulfill the service relationship and meet legal obligations.

Our website may use cookies and third-party analytics tools (such as Google Analytics) to collect non-personally identifiable information about visitor behavior. This data helps us understand how users interact with our website and improve user experience.

Types of cookies we may use:
• Essential Cookies:** Required for basic website functionality.
• Analytics Cookies:** Used to track page views, session duration, and traffic sources.
• Preference Cookies:** Used to remember user preferences.

You may disable cookies through your browser settings. Disabling cookies will not affect your ability to contact us or request services, but may limit certain website functionality.

We do not sell, trade, or rent your personal information to third parties. We may share information in the following limited circumstances:

• Service Providers:** Third-party vendors who assist with website hosting, analytics, email delivery, or business operations, subject to confidentiality agreements.
• Legal Requirements:** When required by law, court order, or government authority.
• Business Transfers:** In connection with a merger, acquisition, or sale of business assets, with appropriate notice to affected individuals.
• Safety:** When necessary to prevent fraud, protect the rights of our company, employees, or clients, or address imminent safety concerns.

We do not use your contact information for purposes unrelated to your service inquiry without your explicit consent.

When you submit a service request or contact form, you may receive email communications from info@warehouserepairllc.com regarding your inquiry, service scheduling, quotes, and follow-up. These communications are transactional in nature.

If you receive marketing or newsletter communications, you may opt out by replying to any such email with "Unsubscribe" in the subject line or by contacting us directly. We will process opt-out requests promptly.

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include secure email transmission, access controls on business systems, and routine security reviews.

However, no method of data transmission or storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately at info@warehouserepairllc.com.

We retain personal information for as long as necessary to:

• Fulfill the purposes described in this policy
• Complete ongoing service relationships
• Comply with legal, accounting, and regulatory requirements
• Resolve disputes and enforce agreements

Service inquiry and client records are typically retained for a period of 5–7 years in accordance with standard business recordkeeping practices. Analytics data is retained in accordance with the terms of the applicable analytics platform.

You have the following rights regarding your personal information:

• Access:** Request a copy of the personal information we hold about you.
• Correction:** Request correction of inaccurate or incomplete information.
• Deletion:** Request deletion of your personal information, subject to legal retention requirements.
• Opt-Out:** Opt out of marketing communications at any time.
• Data Portability:** Request transfer of your data in a structured, commonly used format.

To exercise any of these rights, contact us at info@warehouserepairllc.com or call 912-561-2757. We will respond to requests within 30 days.

Our website and services are intended exclusively for business-to-business (B2B) commercial clients. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has submitted information through our website, please contact us immediately and we will promptly remove such information.

Our website may contain links to third-party websites, maps services (Google Maps), or external resources. We are not responsible for the privacy practices of third-party websites. We encourage you to review the privacy policies of any external sites you visit through links on our website.

To the maximum extent permitted by applicable law, Warehouse Repair Solutions LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the collection, use, or disclosure of personal information in accordance with this Privacy Policy, except in cases of gross negligence or willful misconduct.

We reserve the right to modify this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website or services following the posting of changes constitutes your acceptance of the revised policy. We encourage you to review this policy periodically.

This Privacy Policy is governed by the laws of the State of Georgia, United States, without regard to its conflict of law provisions.

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Warehouse Repair Solutions LLC
208 Brighton Woods Dr
Pooler, GA 31322
United States

Email: info@warehouserepairllc.com
Phone: 912-561-2757

Business Hours: Monday–Friday, 8:00 AM – 6:00 PM (Eastern Time)