Terms & Conditions

By accessing or using the Warehouse Repair Solutions LLC website at any URL operated by the Company, or by engaging our repair, maintenance, or facility services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, along with our Privacy Policy and Refund Policy, which are incorporated herein by reference.

These Terms apply to all visitors, clients, and others who access or use our services. Use of our services constitutes acceptance of these Terms in their entirety.

Warehouse Repair Solutions LLC provides commercial and industrial repair, maintenance, and facility services including but not limited to: warehouse rack repair, loading dock systems, dock leveler installation and repair, commercial door repair, industrial equipment maintenance, trailer and container repairs, jockey truck maintenance, preventive maintenance programs, emergency repair services, and structural facility repairs.

Services are provided to commercial and industrial clients operating in Georgia, with primary focus on the Savannah metropolitan area and Southeast Georgia. We reserve the right to accept or decline service requests at our sole discretion based on geographic coverage, capacity, and project suitability.

All quotes and estimates provided by Warehouse Repair Solutions LLC are based on information available at the time of assessment. Quotes are not binding contracts and are subject to revision if:

- The scope of work changes based on on-site inspection findings - Additional damage or complexity is discovered during the repair process - Material costs change between quote issuance and service delivery - Client-requested changes alter the original scope

Written quotes are valid for 30 days from issuance unless otherwise stated. Verbal estimates are approximations only and are not binding. A signed work authorization or purchase order is required before work commences on projects exceeding $500.

Service scheduling is subject to technician availability and geographic coverage. Standard service appointments are available Monday through Friday, 8:00 AM to 6:00 PM Eastern Time. Saturday appointments may be available by prior arrangement. Emergency services are available outside standard hours as capacity permits.

We make reasonable efforts to honor scheduled appointment times but cannot guarantee exact arrival windows due to the variable nature of industrial service work. We will communicate estimated arrival times and any scheduling changes as promptly as possible.

Clients are responsible for ensuring site access, appropriate personnel, and safe working conditions at the time of the scheduled appointment. Failure to provide access may result in cancellation fees.

Payment terms are as follows unless otherwise agreed in writing:

- **Residential and Small Commercial Projects:** Payment due upon completion of service. - **Large Commercial Projects:** A deposit of up to 50% may be required before scheduling. Remaining balance due upon completion. - **Preventive Maintenance Contracts:** Invoiced monthly or quarterly as specified in the service agreement. - **Emergency Services:** Full payment due within 7 business days of service completion.

Accepted payment methods include check, ACH transfer, and major credit cards. A processing fee may apply to credit card payments. Invoices unpaid after 30 days are subject to a late fee of 1.5% per month on the outstanding balance. Accounts 60+ days past due may be referred to collections.

Clients engaging Warehouse Repair Solutions LLC agree to:

- Provide accurate and complete information about the equipment, facility, and nature of the repair needed - Ensure safe, clear access to work areas prior to technician arrival - Inform us of any known hazardous materials, electrical risks, or safety concerns at the facility - Obtain any necessary permits or approvals required for the work - Ensure appropriate personnel are available to authorize work and receive completed services - Pay invoices in accordance with agreed payment terms

Failure to meet these responsibilities may result in delays, additional charges, or cancellation of the service appointment.

Warehouse Repair Solutions LLC warrants that services will be performed in a professional and workmanlike manner consistent with industry standards. We offer a limited 30-day workmanship warranty on labor for completed repairs, covering defects directly attributable to our workmanship.

This warranty does not cover: - Damage resulting from misuse, abuse, or improper operation - Normal wear and tear following repair - Damage caused by third-party modifications or subsequent repairs - Pre-existing conditions not related to the repair performed - Parts and components subject to manufacturer warranties

Parts and materials may carry separate manufacturer warranties. We will assist clients in pursuing applicable manufacturer warranty claims where possible.

To the maximum extent permitted by applicable Georgia law, the total liability of Warehouse Repair Solutions LLC for any claim arising from or related to our services shall not exceed the total amount paid by the client for the specific service giving rise to the claim.

In no event shall the Company be liable for: - Indirect, incidental, special, consequential, or punitive damages - Lost profits, business interruption, or loss of business opportunity - Damages arising from client's failure to follow recommended maintenance protocols - Losses resulting from equipment failure unrelated to our completed work - Damages caused by pre-existing conditions not disclosed to us prior to service

This limitation applies regardless of the legal theory under which the claim is brought.

Emergency service requests are accepted at the Company's discretion based on technician availability and geographic access. Emergency services are defined as service calls requested outside of standard business hours (Monday–Friday, 8AM–6PM) or requests for same-day response.

Emergency services are subject to premium labor rates, which will be disclosed prior to dispatch. By requesting emergency service, you acknowledge and accept the applicable emergency rate structure. Emergency service fees are non-refundable once a technician has been dispatched.

All content on the Warehouse Repair Solutions LLC website, including text, graphics, logos, images, service descriptions, and other materials, is the exclusive property of the Company and is protected by applicable copyright, trademark, and intellectual property laws.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or exploit any website content without our prior written consent. Unauthorized use of our intellectual property may result in legal action.

You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use and enjoyment of the website. Prohibited uses include:

- Transmitting unsolicited commercial communications (spam) - Attempting to gain unauthorized access to our systems or data - Submitting false, misleading, or fraudulent service requests - Using automated tools to scrape, crawl, or extract data from our website - Engaging in any activity that could damage, disable, or impair the website

We reserve the right to terminate access for users who violate these terms.

You agree to indemnify, defend, and hold harmless Warehouse Repair Solutions LLC, its officers, employees, contractors, and agents from and against any claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from:

- Your use of our website or services - Your violation of these Terms - Your failure to provide accurate information or safe working conditions - Any third-party claims arising from your actions or omissions in connection with our services

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Georgia, United States, without regard to its conflict of law provisions. Any legal action or proceeding arising under these Terms shall be brought exclusively in the state or federal courts located in Chatham County or Effingham County, Georgia, and you hereby consent to the personal jurisdiction of such courts.

In the event of a dispute arising from our services or these Terms, the parties agree to first attempt resolution through good-faith negotiation. If direct negotiation fails, the parties agree to submit the dispute to non-binding mediation before pursuing litigation.

Mediation shall be conducted in Chatham County, Georgia, by a mutually agreed-upon mediator. Costs of mediation shall be shared equally unless otherwise agreed. This mediation requirement does not apply to collection of unpaid invoices, emergency injunctive relief, or claims involving intellectual property infringement.

Warehouse Repair Solutions LLC reserves the right to modify these Terms at any time. Updated Terms will be posted on this page with a revised "Last Updated" date. Your continued use of our website or services following any changes constitutes your acceptance of the revised Terms.

For active service contracts, material changes to Terms will be communicated to clients in writing with at least 30 days' notice.

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it enforceable.

For questions regarding these Terms and Conditions, please contact:

Warehouse Repair Solutions LLC 208 Brighton Woods Dr Pooler, GA 31322 United States

Email: info@warehouserepairllc.com Phone: 912-561-2757 Business Hours: Monday–Friday, 8:00 AM – 6:00 PM Eastern Time